Direct phone line
A phone line straight to our team, so you can talk something through instead of waiting on email.
Support services
24/7 Priority Phone Support
When something about your company cannot wait, skip the queue. Priority phone support connects you to our team with a direct line and a priority email queue — with a response within two hours.
- A direct phone line
- Priority email queue
- Reply within 2 hours
- A full year of cover
Why it helps
Talk to a person, fast
Email is fine for most things, but sometimes you need to speak to someone now — a filing question, a payment issue, a deadline looming. Priority support gives you that direct line.
Skip the queue
Priority access means your query jumps ahead — you are not waiting behind everyone else.
Priority email queue
Your emails are handled ahead of standard support too, not just your calls.
Two-hour response
A response within two hours, so urgent questions do not sit unanswered.
Team of experts
Speak to people who know UK company formation and compliance, not a generic call centre.
A full year
Twelve months of priority support in one predictable fee.
A direct line to help
Phone and email, prioritised, with a two-hour response.
Included
What priority support gives you
Faster access to our team, by phone and email, for a full year.
- Direct phone line to our teamCall and talk it through.
- Priority email queueYour emails handled ahead of standard support.
- Response within two hoursUrgent questions do not wait.
- Access to our specialistsPeople who know formation and compliance.
- One full year of coverTwelve months of priority access.
Step by step
How it works
- 1
Add priority support
Buy it and your account is upgraded to priority access.
- 2
Call or email
Use your direct line or the priority email queue whenever you need us.
- 3
Jump the queue
Your query is handled ahead of standard support.
- 4
Get a fast answer
We respond within two hours so you can keep moving.
When two hours matters
Most company questions can wait a day. Some cannot: a payment that will not go through before a deadline, a filing that needs clarifying today, a change that has to be right before you submit it. In those moments, a slow reply is the problem.
Priority support exists for exactly those moments — a direct line and a two-hour response so an urgent question gets an urgent answer.
- A direct phone line, not a general contact form
- Two-hour response on urgent questions
- Both calls and emails prioritised
2 hours
Target response time on priority queries
24/7
Phone and email access for a full year.
How Regilyze support tiers work
Every customer gets human support by email as standard. Priority phone support adds a direct line and moves you to the front of the queue, with a target response within two hours.
If you would also like instant help by message, 24/7 WhatsApp Support is available as a separate add-on. Together they mean you can reach us the way that suits the moment.
- Email support is standard for everyone
- This add-on adds priority phone and email
- WhatsApp support is available separately
Add-ons
More ways to reach us
Round out your support with instant messaging or a single point of contact.
FAQ
Priority support questions
What do I get that standard support does not include?
A direct phone line to our team, a priority email queue that puts your query ahead of standard support, and a target response within two hours. Standard email support is included for everyone; this adds speed and a phone channel.
Is the two-hour response guaranteed?
Two hours is our target response time for priority queries, so urgent questions are answered quickly rather than sitting in a general queue.
Do you have a call centre?
No. You speak to our own team who understand UK company formation and compliance, rather than a generic outsourced line.
Is WhatsApp included?
WhatsApp is a separate add-on — 24/7 WhatsApp Support. If you prefer instant messaging, you can add it alongside or instead of phone support.
How long does it last?
It covers a full year and renews yearly, so your priority access continues without a gap.
Get priority access to our team
A direct phone line, a priority queue and a two-hour response — for the moments that cannot wait.