Privacy Policy

1. Introduction & Data Controller

Regilyze ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (www.regilyze.com) and UK limited company formation services.

We are the data controller responsible for your personal data. Our details are:

• Company Name: Regilyze Ltd
• Company Number: 12345678
• Registered Address: 123 Business Street, London, EC1A 1AA
• Email: support@sriingredients.com
• ICO Registration Number: ZA123456

This policy applies to all users of our services, including company directors, shareholders, and anyone who visits our website or contacts us.

2. Information We Collect

2.1 Information You Provide Directly

When you use our services, we collect:

• Identity Data: Full name, date of birth, nationality, occupation, previous names
• Contact Data: Email address, phone number, residential address, correspondence address
• Company Formation Data: Proposed company name, registered office address, director and shareholder details, share allocation, SIC codes
• Verification Documents: Passport/ID copies, proof of address documents (for AML/KYC compliance)
• Financial Data: Payment card details (processed securely by our payment provider), billing address
• Communication Data: Records of correspondence with us via email, phone, or chat

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type and version, device type, operating system
• Usage Data: Pages visited, time spent on pages, click data, referral source
• Location Data: Approximate location based on IP address

2.3 Information from Third Parties

We may receive information from:

• Companies House (company search results, filing history)
• Identity verification providers
• Banking partners (account opening status)
• Analytics providers (aggregated website usage data)

3. How We Use Your Information

We use your personal data to:

• Process and submit company formation applications to Companies House
• Verify your identity as required by UK company formation regulations
• Provide registered office and service address services
• Communicate with you about your orders and services
• Process payments and send invoices
• Send compliance reminders (confirmation statement, annual accounts deadlines)
• Respond to your enquiries and provide customer support
• Improve our website and services
• Send marketing communications (only with your consent)
• Comply with our legal and regulatory obligations
• Prevent fraud and protect our business

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Purpose	Legal Basis
Company formation and related services	Contract: Necessary to perform our contract with you
Identity verification (AML/KYC)	Legal Obligation: Required by UK Money Laundering Regulations
Submitting data to Companies House/HMRC	Legal Obligation: Required by Companies Act 2006
Marketing communications	Consent: Only sent with your explicit permission
Website analytics and improvement	Legitimate Interest: To improve our services
Fraud prevention and security	Legitimate Interest: To protect our business

5. Data Sharing & Third Parties

We share your personal data with the following categories of recipients:

5.1 Government Bodies (Required by Law)

• Companies House: Director, shareholder, PSC, and registered office information (this becomes public record)
• HMRC: Corporation Tax and VAT registration data
• Law Enforcement: When required by law or court order

5.2 Service Providers

• Payment Processors: Stripe/PayPal for secure payment processing
• Identity Verification: Providers who verify your identity documents
• Cloud Hosting: Secure UK/EU-based servers
• Email Services: For transactional emails

5.3 Banking Partners

If you request a business bank account referral, we share limited information with our banking partners (Tide, Wise, Monzo, etc.) to facilitate account opening. This is only done with your consent.

We do NOT sell your personal data to third parties.

6. International Data Transfers

Your data is primarily stored and processed within the United Kingdom and European Economic Area (EEA).

In limited circumstances, data may be transferred outside the UK/EEA (e.g., to banking partners or cloud providers). When this occurs, we ensure appropriate safeguards are in place, including:

• UK adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements:

Data Type	Retention Period
Company formation records	10 years after company dissolution (legal requirement)
AML/KYC verification documents	5 years after end of business relationship
Financial/payment records	7 years (tax requirements)
Customer support communications	3 years after last contact
Marketing consent records	Until consent withdrawn + 1 year
Website analytics data	26 months

8. Cookies & Tracking

Our website uses cookies and similar technologies. Cookies are small text files stored on your device.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function (login sessions, security tokens). Cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics). Anonymous and aggregated.
• Functional Cookies: Remember your preferences (language, currency).
• Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

8.2 Managing Cookies

You can manage cookie preferences through our cookie banner when you first visit the site, or by adjusting your browser settings. Note that disabling essential cookies may affect website functionality.

9. Your Rights (GDPR)

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal retention requirements)
• Right to Restriction: Request we limit how we use your data
• Right to Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing
• Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at support@sriingredients.com. We will respond within one month.

Note: Some company information submitted to Companies House becomes part of the public register and cannot be removed, even if you exercise your right to erasure with us.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive documents and payment information
• Access controls limiting staff access to personal data
• Regular security assessments and penetration testing
• Secure UK/EU-based data centres
• Staff training on data protection

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to our website.

11. Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "last updated" date
• Sending an email notification for material changes (if you have an account)

We encourage you to review this policy periodically.

13. Contact Us & Complaints

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: support@sriingredients.com
• Post: Data Protection Officer, Regilyze Ltd, 123 Business Street, London, EC1A 1AA
• Phone: 020 1234 5677

We aim to resolve all complaints internally. However, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.